Food Bank app + web

Product

I am creating a search for food events flow for a food bank to help people search and find the best way to search for a proper event so they can use the web and app to quickly and easily access the searching navigation process.

​

Target users

A primary user group identified through research was users who interested in food banks or free food events. 

The Goal 

Figure out how to add guidable and supportive information through the searching flow that would really help people to use the searching/browsing functions more efficiently.

​

Role

UX designer + researcher

​

Pain points

Busy schedule

Limited way for only pickup method

Can not live tracking for delivery services

Hard to immediately know the site location